SHIPPING TERMS & CONDITIONS AGREEMENT
Effective Date: July 10, 2025
Last Updated: July 10, 2025
1. ACCEPTANCE OF TERMS
By using our shipping services and/or accepting a receipt for shipping services, you ("Customer") agree to be bound by these Shipping Terms and Conditions ("Agreement"). This Agreement governs all shipping services provided by The Corner Post ("Company," "we," "us," or "our").
2. SCOPE OF SERVICES
2.1 Service Description
We provide shipping intermediary services, including:
Package acceptance and preparation
Carrier rate comparison and selection
Label creation and application
Package tender to carriers (USPS, FedEx, UPS)
Basic tracking information provision
Claims assistance (as defined below)
2.2 Service Limitations
We do NOT provide:
Transportation or delivery services
Package insurance (available separately through carriers or third parties)
Guarantees of delivery times, methods, or success
Liability coverage beyond our facility
3. LIABILITY AND RISK TRANSFER
3.1 Transfer of Liability
CRITICAL PROVISION: Our liability for your package ends immediately when:
The package is accepted by the selected carrier (USPS, FedEx, or UPS), AND
The package leaves our physical facility
3.2 Carrier Responsibility
Upon transfer to the carrier:
Selected carrier assumes full liability for package
All delivery guarantees, insurance, and claims become carrier responsibility
Customer must pursue claims directly with the carrier for loss, damage, or delay
3.3 Our Liability Limitations
Company liability is limited to:
Maximum of shipping fees paid to us (not including carrier charges)
Services performed within our facility only
No liability for consequential, incidental, or indirect damages
No liability for package contents, value, or delivery performance
4. CARRIER SERVICES
4.1 Authorized Carriers
We work with the following carriers:
United States Postal Service (USPS)
FedEx Corporation
United Parcel Service (UPS)
4.2 Carrier Terms
Each carrier has its own terms and conditions that apply to your shipment once accepted. Customer is responsible for understanding and agreeing to carrier terms.
4.3 Carrier Selection
Customer selects carrier and service level
We provide rate comparisons but do not guarantee accuracy
Customer is responsible for appropriateness of selected service
5. INSURANCE AND DECLARED VALUE
5.1 Insurance Options
Insurance coverage is available through:
Carrier-provided insurance/declared value coverage
Third-party insurance providers
Customer's own insurance policies
5.2 Insurance Responsibility
Customer is responsible for purchasing insurance if desired
We provide information only - not insurance advice
Claims must be filed directly with insurance provider
We are not liable for uninsured packages
6. PROHIBITED ITEMS
6.1 Restricted Items
We cannot accept packages containing:
Hazardous materials as defined by DOT regulations
Illegal substances or contraband
Perishable items without proper packaging
Items prohibited by carrier policies
Firearms, ammunition, or weapons
Live animals or plants
Items exceeding carrier size/weight limitations
6.2 Customer Warranties
Customer warrants that packages contain only legal, non-prohibited items and comply with all applicable laws and carrier restrictions.
7. PACKAGE HANDLING
7.1 Package Acceptance
We inspect packages for obvious damage or leaks
Customer responsible for proper packaging and labeling
We may refuse inadequately packaged items
Special handling requirements must be disclosed
7.2 Package Preparation
We may repackage items for shipping compliance
Additional fees may apply for repackaging
Customer approves any additional services and fees
Original packaging materials may not be returned
8. CLAIMS ASSISTANCE
8.1 Our Claims Support
We will assist customers with:
Providing shipping documentation for claims
Explaining carrier claim procedures
Facilitating communication with carriers
Providing transaction records and receipts
8.2 Claims Limitations
We do NOT:
Guarantee successful claim outcomes
Provide legal advice or representation
Assume liability for carrier claim decisions
Compensate for carrier claim delays or denials
8.3 Customer Claim Responsibilities
Customer must:
Report problems within carrier-specified timeframes
Provide all requested documentation
Cooperate with carrier investigation procedures
Pursue claims directly with carriers when required
9. PRICING AND PAYMENT
9.1 Service Fees
Shipping fees include our service charges plus carrier rates
Prices subject to change without notice
Additional fees may apply for special services
All fees due at time of service
9.2 Payment Terms
Payment required before package acceptance
We accept cash, credit cards, and checks (with ID)
Returned check fees apply
No refunds after package transfer to carrier
10. CUSTOMER RESPONSIBILITIES
10.1 Accurate Information
Customer must provide:
Accurate recipient and sender addresses
Correct contact information
Accurate package contents description
Appropriate service level selection
10.2 Compliance
Customer is responsible for:
Compliance with all applicable laws
Proper packaging and labeling
Understanding carrier restrictions
Timely payment of all fees
11. LIMITATION OF LIABILITY
11.1 Maximum Liability
Our total liability for any claim is limited to the lesser of:
The shipping service fees paid to us (excluding carrier charges)
$100 per package
The actual documented loss (if less than above)
11.2 Excluded Damages
We are not liable for:
Consequential, incidental, or punitive damages
Lost profits or business interruption
Damage to reputation or goodwill
Delays in delivery or service
Carrier performance issues
11.2 Indemnification
Customer agrees to indemnify and hold harmless The Corner Post, its employees, and agents from any claims, damages, or expenses arising from:
Customer's violation of these terms
Customer's shipment of prohibited items
Inaccurate information provided by customer
Customer's failure to comply with applicable laws
12. DISPUTE RESOLUTION
13.1 Governing Law
This Agreement is governed by the laws of [Your State], without regard to conflict of law principles.
12.2 Dispute Resolution Process
Direct Communication: Disputes should first be addressed directly with management
Mediation: If unresolved, disputes may be submitted to mediation
Arbitration: Binding arbitration may be required for disputes over $500
Jurisdiction: Any legal proceedings must be filed in Gallatin County, Montana
13. GENERAL PROVISIONS
13.1 Agreement Modification
This Agreement may be updated at any time
Changes effective upon posting to our website
Continued use constitutes acceptance of changes
13.2 Severability
If any provision is deemed unenforceable, the remainder of the Agreement remains in effect.
13.3 Force Majeure
We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, carrier service disruptions, or government actions.
14. CONTACT INFORMATION
The Corner Post
40 Spanish Peak Dr, Unit 101
Bozeman, MT 59718
Phone: (406) 586-2674
Email: hello@cornerpostoffice.com
Website: cornerpostoffice.com
Hours:
Monday-Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
ACKNOWLEDGMENT
By using our shipping services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. This Agreement constitutes the entire agreement between you and The Corner Post regarding shipping services.
Questions? Contact us at (406) 586-2674 or hello@cornerpostoffice.com
This Agreement is effective as of July 10, 2025 and supersedes all previous agreements regarding shipping services.